FAQ

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Is Cat Tailer waterproof?

Yes, Cat Tailer was designed to survive dunkings in the water bowl.

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How far does a Cat Tailer operate?

In open areas, a Cat Tailer will be visible up to about 328 feet (100 meters).

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Is the battery in Cat Tailer user replaceable?

Yes, the CR1632 battery can be purchased world wide and can be replaced without tools.

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How long does the battery in Cat Tailer last?

The battery in Cat Tailer lasts 6 months.

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Will I get better reception of my Cat Tailer outside of my home?

Yes, the walls of your home and local WiFi signals can impair reception of the Cat Tailer signal.
It is best to walk outside for best performance.

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Will Cat Tailer operate in very cold/hot weather?

Yes, Cat Tailer was designed and tested to operate from -22F to +140F (-30C to +60C).

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Is Cat Tailer GPS?

Cat Tailer uses Bluetooth to provide distance information for your pet. This allows Cat Tailer to be very small, with a long battery life.

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Will trees, hills or rocks impair the range of Cat Tailer?

Performance will always be best in open areas. Trees, shrubs and grasses minimally impact Cat Tailer performance.
If it is very hilly where you live, try starting out a search from the top of a hill rather than the bottom.
If it is very rocky or there are rock/brick/block walls, try searching on both sides of rocky areas or walls.

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How will I know to replace the battery?

The smartphone application reports the remaining battery percentage. In addition, when it is time to relace the battery the light on Cat Tailer will begin to flash RED once a minute.

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Is Cat Tailer safe for my pet?

Yes, Cat Tailer uses safe and harmless Bluetooth Low Energy technology to track your pet.